Case Studies

Healthcare Services

Simulated Phishing Attack

01

Challenge

A multi-wave phishing simulation programme tailored to high-risk scientific, regulatory and operational teams, with detailed behavioural analytics across opens, clicks and reporting.

02

Solution

Heightened exposure to targeted phishing campaigns aimed at accessing sensitive R&D and clinical-trial data.

03

Impact

Significant reduction in risky user actions and a measurable uplift in security awareness across research and corporate functions.

Biomedical Research

ISO27001 Certification Support

01

Challenge

Need for a formalised, audit-ready security framework to protect intellectual property and meet stringent partner and grant-funding requirements.

02

Solution

End-to-end ISO27001 support. Gap analysis, policy development and ISMS implementation aligned to laboratory, data-handling and research-governance workflows.

03

Impact

Smooth certification on first attempt, strengthening trust with collaborators and enabling access to higher-tier research partnerships.

Healthcare Services

Helpdesk Software Transformation

01

Challenge

Legacy helpdesk tools slowing down clinical support operations and limiting visibility across patient-facing and administrative teams.

02

Solution

Evaluation and deployment of a modern service-desk platform with parallel rollout, workflow optimisation, automation and improved reporting for clinical and non-clinical functions.

03

Impact

Faster response times, cleaner audit trails and a more reliable support backbone for critical healthcare operations.

Pharmaceutical Manufacturing

Supplier Security Audits

01

Challenge

Need to validate the security posture of third-party suppliers handling sensitive formulation data, production systems and logistics information.

02

Solution

Comprehensive supplier audits assessing controls, identifying vulnerabilities and guiding remediation to meet strict regulatory and internal security standards.

03

Impact

Strengthened supply-chain resilience, reduced inherited risk and improved assurance across GMP-aligned manufacturing partners.